Delivery & Shipping Policy

1. International Shipping

We offer international delivery to a wide range of countries. All orders are processed and dispatched from our fulfilment location and shipped to customers worldwide.
Shipping availability may vary depending on the destination country and local regulations.

2. Shipping Regions

We currently ship to the following regions:

  • GCC Countries (UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman)

  • Europe

  • United Kingdom

  • United States & Canada

  • Asia

  • Other international destinations

If your country is not listed above, please contact our support team to confirm availability.

3. Order Processing Time

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Time

Delivery time varies based on the destination:

  • Within GCC: 2–5 business days

  • International (Europe/UK/US/Asia): 5–12 business days

  • Delays may occur due to customs clearance or logistical factors beyond our control.

5. Shipping Fees

Shipping charges are calculated at checkout based on the delivery location and shipping method selected.
Any customs duties or taxes applicable in the destination country are the responsibility of the customer.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor your shipment.

7. Failed Delivery / Incorrect Address

Please ensure that your delivery address is accurate. Orders returned due to incorrect or incomplete address information may result in additional shipping charges.

8. Customer Support

For questions regarding delivery, shipping rates, or international availability, please contact our support team

 

 

Delivery & Shipping Policy (Worldwide Shipping)

1. Global Shipping Availability

We offer worldwide delivery for all products/services listed on our website. Orders are shipped internationally unless restricted by local regulations in the destination country.

2. Shipping Regions

We ship to the following major regions:

  • GCC Countries (UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman)

  • Europe & United Kingdom

  • United States & Canada

  • Asia

  • Africa

  • Australia & New Zealand

  • Other worldwide destinations

If a country is not supported due to courier limitations or legal restrictions, customers will be notified during checkout or via email.

3. Order Processing Time

  • Orders are processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Time Estimates

Delivery time depends on the customer’s location:

GCC: 2–5 business days
Europe / UK: 5–10 business days
USA & Canada: 7–12 business days
Asia: 5–10 business days
Rest of World: 7–15 business days

Note: Customs clearance, public holidays, and courier delays may extend delivery times.

5. Shipping Methods & Courier Partners

We ship orders using reliable international courier services such as:

  • DHL

  • FedEx

  • Aramex

  • UPS

  • Local postal/courier partners depending on destination

Tracking details are provided once the order is shipped.

6. Shipping Fees

Shipping charges vary based on the destination and will be displayed at checkout.
Any customs duties, taxes, or import fees charged by the destination country are the responsibility of the customer.

7. Tracking Information

After dispatch, customers will receive a confirmation email with a tracking number to monitor their shipment in real time.

8. Failed Delivery or Incorrect Address

Customers must provide accurate shipping information.
If an order is returned due to:

  • Incorrect address

  • Failure to receive the package

  • Refusal to pay customs duties

The customer may be responsible for additional shipping or reshipment charges.

9. Contact & Support

For any questions regarding delivery, tracking, or international shipping availability, please contact us